saferowsupport
Tell us what went wrong.
A person reads every message. For a problem inside saferow, Help › Report a Problem… in the app is quicker: it adds the app’s version, your Mac’s model and the last connection step, shows you exactly what it will send, and sends nothing until you press Send.
Other ways
- Email: support@saferow.app, for anything, including refunds and licenses.
- A security problem, such as a way around the kernel: security@saferow.app. How to report one.
- A refund: the refund policy says how, in two steps.
- Before you write: the help guides cover every step a connection can fail at, with its fix.